FIERCE Resolve
Exceptions in.
Resolutions out.
A managed service for B2B invoice and payment exceptions, now launching with founding customers. The intended model: you hand us the cases that stall your cash, and accountable people work them toward resolution.
What we take off your plate
- Short payments & deductions
- Unapplied or unidentified cash
- Disputed invoices
- Missing or unclear remittances
- PO and pricing mismatches
- Duplicate invoices & credits
How a case is designed to move
01
Intake
We agree scope, access and rules of engagement with your team.
02
Detect & gather
AI flags exceptions and assembles the evidence: invoices, remittances, correspondence.
03
Propose
A person on the FIERCE team reviews the evidence and drafts a resolution for each case.
04
You review
Anything that needs your judgement lands in a clear review queue. Nothing material moves without approval.
05
Resolved
The agreed action is carried out and the case is closed with a record.
Illustrative demo — sample data, not live customer results
FIERCE Resolve · Exception queue
Review workflow
- EX-0142Short paymentAwaiting your approval
Paid amount below invoice total; remittance cites a pricing dispute.
- Detected
- Evidence
- Proposal
- Human review
- Resolved
- EX-0139Unapplied cashEvidence gathered
Payment received with no invoice reference on the remittance.
- Detected
- Evidence
- Proposal
- Human review
- Resolved
- EX-0137Duplicate invoiceResolved — credit note issued
Customer flags two invoices for the same delivery.
- Detected
- Evidence
- Proposal
- Human review
- Resolved
- EX-0131PO mismatchDetected
Invoice PO number doesn't match the customer's system.
- Detected
- Evidence
- Proposal
- Human review
- Resolved